Dear client - We understand you like no one else, because we have been in your shoes when we purchases our first home. We understand the complexity and uniqueness of each borrower's financial and credit situation. We also understand how frustrating it can get while trying to get approved for a mortgage loan while being busy with your business or day job, yet banks only work from 9 to 5 which makes it hard to attend to your mortgage process, which in turn can prolong the process indefinitely. We also understand that our clients may be working and living in different time zones. We recognize your concerns and that's why we build our core values around the superior customer service to our clients as we strive to provide the fastest service with minimal client interaction and provide timely updates to clients and their realtors.